Template Library

Subject

Music City Kartplex | Booking Confirmation

Preheader

Your session is locked in. Sign the waiver now and skip the counter.

Replaces Alpha "Music City Kartplex Booking Confirmation" (8,838 sends, 6,015 people)

Alpha config dim_booking_email_schedule_config key 2: on_booking_confirmation, no delay. Our version adds the waiver link inline, which the workbook calls the single highest-value addition in the whole cutover.

Blank today. The engine supplies none of these 8 tokens, so each one renders as an empty string: {amount_paid} {booking_date} {booking_ref} {booking_time} {driver_list} {first_name} {session_type} {waiver_link}

Subject

Everything you need to run the group

Preheader

One link to send everyone. Waiver status as they sign.

Fires when a booking covers more than four drivers. Organiser-specific: guest list, one forwardable waiver link, group arrival timing, and where people wait.

Blank today. The engine supplies none of these 6 tokens, so each one renders as an empty string: {booking_date} {booking_time} {first_name} {guest_list_link} {headcount} {waiver_link}

Subject

Dana Bell has you on the grid

Preheader

You are booked in. Sign your waiver before you get here.

Goes to each named attendee, not just the organiser. The workbook is explicit that every attendee captured here becomes a future retail customer, which is the whole point of the send.

Blank today. The engine supplies none of these 5 tokens, so each one renders as an empty string: {booking_date} {booking_time} {first_name} {organiser_name} {waiver_link}

Subject

Add a second session while there is room

Preheader

The second race is where your time actually drops.

Fires only when a booking is more than 10 days out. Margin is highest on the pre-booked add-on. Build flagged JEFF: the add-on menu is his to set.

Blank today. The engine supplies none of these 4 tokens, so each one renders as an empty string: {booking_date} {first_name} {manage_booking_link} {session_type}

Subject

One week to race day, Marcus

Preheader

The track, the record you are chasing, and what the day looks like.

Fires only when the booking is more than a week away. Builds anticipation: track map, the current lap record for their session type, what the day looks like.

Blank today. The engine supplies none of these 5 tokens, so each one renders as an empty string: {booking_date} {booking_time} {first_name} {record_holder} {track_record}

Subject

First time at MCK? Here is the short version.

Preheader

Six steps, ninety minutes, and the two things people get wrong.

BRANCHED. Sent only to people with no visit history. A returning customer must never receive it. Build flagged ENGINE because that branch needs a working condition step, which is gap G2/G3.

Blank today. The engine supplies none of these 2 tokens, so each one renders as an empty string: {booking_date} {first_name}

Subject

Three days out. Here is your checklist.

Preheader

Shoes, timing, and whether your waiver is actually signed.

Waiver status shown honestly as signed or not signed. The workbook is specific about that: do not imply it is done when it is not.

Blank today. The engine supplies none of these 5 tokens, so each one renders as an empty string: {booking_date} {booking_time} {first_name} {waiver_link} {waiver_status}

Subject

Let's get registered for your event!

Preheader

Two days out. Register your drivers so race day starts on time.

Replaces Alpha "Booking registration link" (8,952 sends, 6,081 people)

Alpha config key 1: trigger days_before_event, delay_minutes 2880. Replicate the 48 hour offset exactly. The workbook then wants an A/B on a second nudge at T-4h.

Blank today. The engine supplies none of these 6 tokens, so each one renders as an empty string: {booking_date} {booking_time} {driver_count} {first_name} {registration_link} {waiver_status}

Subject

Marcus, one thing before tomorrow

Preheader

Your waiver is not signed yet. It takes a minute.

SUPPRESS-DUP in the workbook. T22 owns every unsigned-waiver chase, and B3 already shows waiver_status. Built so the library is complete, but it must NOT be enabled alongside T22 or the same person gets chased twice.

Blank today. The engine supplies none of these 2 tokens, so each one renders as an empty string: {first_name} {waiver_link}

Subject

Keeping an eye on the forecast

Preheader

We race in the rain. Here is when we would not.

Proactive, before the customer starts wondering. Sets out what happens if the session is affected. Fires only when there is genuine forecast risk on the booked day.

Blank today. The engine supplies none of these 3 tokens, so each one renders as an empty string: {booking_date} {first_name} {forecast_summary}

Subject

Race day, Marcus. Here is everything you need.

Preheader

Arrival time, parking, and what happens when you walk in.

Morning of. Arrival time, parking, what happens on arrival, weather for the session, who to ask for.

Blank today. The engine supplies none of these 5 tokens, so each one renders as an empty string: {arrive_by_time} {booking_time} {first_name} {forecast_summary} {session_type}

Subject

We missed you today, Marcus

Preheader

Your slot went unused. Here is how to get back on the grid.

No-show. Workbook design says no blame and no fee talk, offer a reschedule. But D15 confirms no-shows are charged full price, so the copy must NOT imply the original was refunded. It offers a fresh booking, not a free do-over.

Blank today. The engine supplies none of these 3 tokens, so each one renders as an empty string: {booking_date} {first_name} {rebook_link}

Subject

Your booking has moved to Saturday 20 September

Preheader

Same booking, new date. Nothing else has changed.

Removes the fear that a change lost the booking. New date, new time, waiver still valid, everything else unchanged.

Blank today. The engine supplies none of these 5 tokens, so each one renders as an empty string: {booking_ref} {first_name} {new_date} {new_time} {session_type}

Subject

Your booking is cancelled

Preheader

Confirmed cancelled. Here is what happens to your payment.

Workbook: "Never a silent cancellation." States what was cancelled, what happens to the money, and gives a one-click rebook. Refund or credit status is a merge field because D15 makes it conditional on 24 hours notice.

Blank today. The engine supplies none of these 6 tokens, so each one renders as an empty string: {booking_date} {booking_ref} {booking_time} {first_name} {rebook_link} {refund_status}

Subject

Here are your results!

Preheader

Your lap times, your position, and where you sit on the board.

Replaces Alpha "Results email" (26,624 sends, 8,788 people). 58 percent of all MCK email.

The big one. Alpha sends a bare result. Ours adds best lap and the lap it was set on, position, kart number, lap count, average speed, the move from grid to flag, and a deep link into the Alpha RaceHub session page (grid / result / laps) that customers already use. Plus the rebook CTA Alpha has no reason to carry. Cutover risk HIGH: must be live and verified before Alpha email is switched off.

Blank today. The engine supplies none of these 15 tokens, so each one renders as an empty string: {avg_speed} {best_lap} {best_lap_number} {field_size} {first_name} {gap_to_leader} {grid_position} {kart_number} {lap_count} {leaderboard_link} {position} {racehub_session_url} {rebook_link} {session_date} {session_name}

Subject

Ella's results from today

Preheader

Lap times, position and kart number from today at the track.

GUARDIAN ADDRESSED. Same results content, routed to the adult on the household record. The minor wall in the guardrail sheet is absolute and has no override.

Blank today. The engine supplies none of these 9 tokens, so each one renders as an empty string: {best_lap} {driver_first_name} {field_size} {kart_number} {position} {racehub_session_url} {rebook_link} {session_date} {session_name}

Subject

Marcus, how was your first run

Preheader

One question, one click. It takes five seconds.

OWNER of CSAT per sheet 12. One question, one click, five-point scale. The answer forks the entire rest of T04: 4-5 goes to F2/F4/F7, 1-3 goes to F3 service recovery and suppresses all marketing until the task closes. T29 must not send a second Day-1 ask.

Blank today. The engine supplies none of these 7 tokens, so each one renders as an empty string: {best_lap} {first_name} {rate_1_url} {rate_2_url} {rate_3_url} {rate_4_url} {rate_5_url}

Subject

Your lap times from Bell's birthday

Preheader

You raced on someone else's booking. These times are yours.

Their own personal results from a group visit. The workbook calls this the moment a group attendee becomes a retail prospect, because they came on someone else's invoice and have never chosen MCK for themselves.

Blank today. The engine supplies none of these 7 tokens, so each one renders as an empty string: {best_lap} {field_size} {first_name} {group_name} {position} {racehub_session_url} {rebook_link}

Subject

Marcus, can you beat 43.941

Preheader

Where your lap sits against the day, the week and the record.

BRANCHED, positive only (rated 4 or 5). Their own lap time as the hook, where it sits against the day, the week and the track record, and how close the next rung is.

Blank today. The engine supplies none of these 7 tokens, so each one renders as an empty string: {best_lap} {first_name} {gap_to_record} {rank_today} {rank_week} {rebook_link} {track_record}

Subject

Your photos from the track

Preheader

Shot on track. Yours to keep and share.

Workbook: photo and video delivery, highly shareable, and the natural referral moment. Build shows DATA with trigger source "Photo source TBD".

Blank today. The engine supplies none of these 3 tokens, so each one renders as an empty string: {first_name} {gallery_link} {session_date}

Subject

Marcus, come back and beat your time

Preheader

Your best lap is on the board. It is beatable.

D01: Jeffrey set the return offer at 20 percent. Workbook is explicit that this is anchored to the driver's own lap time, not a generic percentage off. Only fires on the positive branch, 14 days after a first visit with no rebooking.

Blank today. The engine supplies none of these 6 tokens, so each one renders as an empty string: {best_lap} {first_name} {offer_code} {offer_expires} {rank_today} {rebook_link}

Subject

It has been a month, Marcus

Preheader

What has happened at the track since you were here.

Workbook: recap of what happened at the track since their visit. Records, events, new karts. "Belonging, not selling." No offer in this one on purpose.

Blank today. The engine supplies none of these 6 tokens, so each one renders as an empty string: {best_lap} {first_name} {record_news} {session_date} {upcoming_event_date} {upcoming_event_name}

Subject

Purchase WS-10442 Receipt

Preheader

Your receipt, itemised, with collection details.

Replaces Alpha "Web Shop Purchase" (385 sends, 362 people)

REPLACES ALPHA. Line items, totals, member pricing applied, collection or fitting details. The workbook notes Alpha's receipt is bare, and that receipts are a compliance and dispute-defence asset.

Blank today. The engine supplies none of these 10 tokens, so each one renders as an empty string: {bill_number} {collection_details} {first_name} {line_items} {member_saving} {order_history_link} {purchase_date} {subtotal} {tax} {total}

Subject

Your Gift of Speed and Adventure Awaits

Preheader

Somebody bought you a session on a race track.

Replaces Alpha "Voucher E-mail" (398 sends, 263 people)

REPLACES ALPHA, and closes a real gap: 583 gift card transactions exist in mck_gift_cards but only 398 voucher emails were ever sent. Money already taken against sessions that may never be redeemed. GOES TO THE RECIPIENT, not the purchaser: this is the one Layer A email addressed to someone who is not the customer of record.

Blank today. The engine supplies none of these 6 tokens, so each one renders as an empty string: {book_link} {purchaser_name} {recipient_first_name} {voucher_code} {voucher_expiry} {voucher_value}

Subject

Music City Kartplex | Membership

Preheader

Your membership is active. Here is the season and what you get.

Replaces Alpha "Your Music City Kartplex Membership" (127 sends, DEAD since 2025-03-25)

REPLACES A DEAD ALPHA TEMPLATE, last sent 2025-03-25. 656 membership records exist in LDO and 142 leads sit in the Active Member segment, none of whom have had a membership email in over 16 months. Plan, dates, entitlements, and the season calendar.

Blank today. The engine supplies none of these 5 tokens, so each one renders as an empty string: {first_name} {member_number} {membership_end} {membership_start} {plan_name}

Subject

One thing before you race

Preheader

Sign your waiver now and walk straight past the counter.

Booking +1h. Single purpose, waiver only. Workbook: "Signing ahead saves ten minutes at the desk."

Blank today. The engine supplies none of these 3 tokens, so each one renders as an empty string: {booking_date} {first_name} {waiver_link}

Subject

8 of $349.01 in your group have signed

Preheader

The count so far, and one link to send the stragglers.

Event -7, group bookings with unsigned guest waivers. Workbook: "Honest count to the organiser, with one forwardable link. The organiser chases far better than we can."

Blank today. The engine supplies none of these 6 tokens, so each one renders as an empty string: {booking_date} {first_name} {guest_list_link} {signed} {total} {waiver_link}

Subject

Still need your waiver

Preheader

Three days out and it is still not signed.

Event -3, still unsigned. Second reminder. Guardian routing applies for minors.

Blank today. The engine supplies none of these 3 tokens, so each one renders as an empty string: {booking_date} {first_name} {waiver_link}

Subject

Ella needs a guardian signature

Preheader

A minor cannot sign their own waiver. It has to be you.

GUARDIAN ADDRESSED. Workbook: "A minor cannot sign, so this can only ever go to the adult." Routes on mck_waiver_signatures.is_minor plus mck_household_clusters.

Blank today. The engine supplies none of these 4 tokens, so each one renders as an empty string: {booking_date} {driver_first_name} {first_name} {waiver_link}

Subject

Waiver received

Preheader

Signed and on file. Valid to the end of the year.

Signed +0. Confirmation plus a copy, and the expiry. D12 makes the expiry concrete: end of the calendar year.

Blank today. The engine supplies none of these 4 tokens, so each one renders as an empty string: {first_name} {signed_date} {waiver_copy_link} {waiver_expiry}

Subject

Time to re-sign your waiver

Preheader

Waivers reset with the calendar year. Two minutes now saves a queue later.

D12 ANSWERED, and it changes the design. Waivers renew on the CALENDAR YEAR, not a rolling anniversary, so this is a mass January send across the whole signed file rather than a trickle. Volume ramp applies. It is also the natural moment to re-permission, but that must not be bolted on without the D04 consent decision.

Blank today. The engine supplies none of these 3 tokens, so each one renders as an empty string: {first_name} {waiver_expiry} {waiver_link}

Subject

Marcus, miss the track yet

Preheader

No offer in this one. Just where your lap still sits.

Day 30. Light touch, NO OFFER. What has happened since they were last here, and their own standing.

Blank today. The engine supplies none of these 5 tokens, so each one renders as an empty string: {best_lap} {days_since_visit} {first_name} {rank} {rebook_link}

Subject

You only got one run at it

Preheader

One session is not really a fair test of the place.

BRANCHED on visit count of exactly one. Workbook: "A one-visit lapse and a fifty-visit lapse are completely different conversations. This is the one-visit version."

Blank today. The engine supplies none of these 4 tokens, so each one renders as an empty string: {best_lap} {first_name} {rebook_link} {session_date}

Subject

Your membership is not getting used

Preheader

You are paying for track time you are not taking.

BRANCHED on lapsed while holding an active membership. Workbook: "A paying member who has stopped coming is a renewal already lost unless someone intervenes."

Blank today. The engine supplies none of these 5 tokens, so each one renders as an empty string: {days_since_visit} {first_name} {membership_end} {plan_name} {sessions_used}

Subject

Marcus, here is a reason to come back

Preheader

Second race free on a two-race package.

Day 60. Workbook: "First offer of the ladder. Small." D01 literally gives 20 percent here, which would make this identical to W5 and W9. PROPOSED instead: a value-add that does not spend the discount ceiling this early. Needs Jeffrey to confirm, and he invited feedback on D01.

Blank today. The engine supplies none of these 5 tokens, so each one renders as an empty string: {best_lap} {first_name} {offer_code} {offer_expires} {rebook_link}

Subject

Three months. Come beat your time.

Preheader

Your lap is still on the board. Someone will take it eventually.

Rung two. Workbook: escalated offer, anchored to their own best lap rather than a generic percentage. D01 sets 20 percent here and that is Jeffrey's confirmed number.

Blank today. The engine supplies none of these 6 tokens, so each one renders as an empty string: {best_lap} {first_name} {last_visit_date} {offer_code} {offer_expires} {rebook_link}

Subject

What has changed at MCK since you were last here

Preheader

New records, new season, and what is running now.

Day 120. NO OFFER on purpose, it sits between two offers. Workbook: "New karts, new classes, new hours, new records. Gives a reason beyond nostalgia."

Blank today. The engine supplies none of these 5 tokens, so each one renders as an empty string: {first_name} {last_visit_date} {record_news} {upcoming_event_date} {upcoming_event_name}

Subject

Half a year. Here is our best offer.

Preheader

20% off plus a Rental Pass. This is the best we do.

Day 180. Workbook: "Strongest offer on the ladder." D01 gives 20 percent, the same as W5, which breaks the escalation. PROPOSED: keep 20 percent as the ceiling but add a non-price element so the rung still escalates. Needs Jeffrey.

Blank today. The engine supplies none of these 5 tokens, so each one renders as an empty string: {best_lap} {first_name} {offer_code} {offer_expires} {rebook_link}

Subject

Music City Kartplex | Your Fast Track Pass

Preheader

Your membership is live. Here is what it actually gets you.

Replaces Alpha "Fast Track Pass Membership" (3 sends, all on 2025-03-12, never again)

The clearest revenue argument in the workbook. Fast Track Owner Kart is $1,450 a year and its Alpha template fired three times in one day eighteen months ago. There is no membership email at MCK today.

Blank today. The engine supplies none of these 6 tokens, so each one renders as an empty string: {benefits_link} {first_name} {member_number} {membership_end} {membership_start} {plan_name}

Subject

Marcus, the five things members use most

Preheader

The parts of the membership people forget they have.

Practical activation: member hours, the practice sessions non-members cannot book, pro shop pricing, storage and guest passes.

Blank today. The engine supplies none of these 2 tokens, so each one renders as an empty string: {benefits_link} {first_name}

Subject

Your membership is live and waiting

Preheader

A week in and no sessions yet. Worth fixing early.

BRANCHED on no member session in the first week. Workbook: "Unused memberships are the ones that do not renew." Reads from mck_membership_usage.

Blank today. The engine supplies none of these 3 tokens, so each one renders as an empty string: {days_since_purchase} {first_name} {plan_name}

Subject

Month one: you have saved $412

Preheader

What the membership has actually returned so far.

Actual saving realised against non-member pricing. The workbook says this number is the whole renewal argument. Reads mck_membership_usage.

Blank today. The engine supplies none of these 4 tokens, so each one renders as an empty string: {breakdown_link} {first_name} {saving} {sessions_used}

Subject

Is the schedule the problem

Preheader

Two months in and the pass is not getting used. What is in the way?

BRANCHED on below-expected sessions at day 60. Workbook: "Diagnoses why they are not coming. Offers to help find a time that works. Replies go to a human."

Blank today. The engine supplies none of these 3 tokens, so each one renders as an empty string: {first_name} {plan_name} {sessions_used}

Subject

Six months, $412 saved

Preheader

Half a year in. Here is what the pass has returned.

Mid-term value proof, deliberately well ahead of any renewal conversation.

Blank today. The engine supplies none of these 5 tokens, so each one renders as an empty string: {best_lap} {breakdown_link} {first_name} {saving} {sessions_used}

Subject

Your membership renews in about two months

Preheader

Early notice, full year summary, nothing to do yet.

Day 300. Workbook: "No urgency yet. Full-year value summary and what changes next year."

Blank today. The engine supplies none of these 6 tokens, so each one renders as an empty string: {breakdown_link} {first_name} {membership_end} {plan_name} {saving} {sessions_used}

Subject

35 days to renewal, and here is your year

Preheader

Your full year in numbers, and the renewal link.

Day 330. Full year report plus the renewal link. Early-renewal incentive if Jeffrey approves one, which he has not yet.

Blank today. The engine supplies none of these 7 tokens, so each one renders as an empty string: {best_lap} {first_name} {membership_end} {plan_name} {renew_link} {saving} {sessions_used}

Subject

Your Fast Track pass expires 31 August 2027

Preheader

Three days left. Here is exactly what changes.

Day 362. Workbook: "Final notice with a plain statement of what changes the next day."

Blank today. The engine supplies none of these 4 tokens, so each one renders as an empty string: {first_name} {membership_end} {plan_name} {renew_link}

Subject

Your membership has expired

Preheader

Expired, not deleted. Your history and times are kept.

Day 366. Workbook: "What they lose, what rejoining costs, and that their history is kept." Deliberately not a guilt trip.

Blank today. The engine supplies none of these 3 tokens, so each one renders as an empty string: {first_name} {plan_name} {rejoin_link}

Subject

Your card did not go through

Preheader

Nothing is cancelled. Here is the charge and a link to fix it.

Day 0. Workbook: "Factual, no alarm. Which charge, how much, and one link to update the card."

Blank today. The engine supplies none of these 5 tokens, so each one renders as an empty string: {amount} {card_last_four} {first_name} {product} {update_card_link}

Subject

We will try again tomorrow

Preheader

Automatic retry tomorrow. Update the card first if you can.

Day 1. Workbook: "Sets the expectation and gives them a chance to fix it first."

Blank today. The engine supplies none of these 5 tokens, so each one renders as an empty string: {amount} {first_name} {product} {retry_date} {update_card_link}

Subject

Second attempt did not work either

Preheader

Two failed attempts. Here is what happens if it stays unpaid.

Day 3. Workbook: "States clearly what happens to the membership or lease if it stays unpaid."

Blank today. The engine supplies none of these 5 tokens, so each one renders as an empty string: {amount} {first_name} {pause_date} {product} {update_card_link}

Subject

Final notice before your Fast Track Owner Kart membership is paused

Preheader

Paused on {pause_date} unless the card is updated.

Day 10. Workbook: "Clear, dated, and honest about exactly what stops."

Blank today. The engine supplies none of these 5 tokens, so each one renders as an empty string: {amount} {first_name} {pause_date} {product} {update_card_link}

Subject

Your Fast Track Owner Kart membership is paused

Preheader

Paused, not cancelled. Everything is kept and it restarts any time.

Day 14. Workbook: "What is paused, what is retained, and how to restart. Not a punishment message."

Blank today. The engine supplies none of these 3 tokens, so each one renders as an empty string: {first_name} {product} {restart_link}

Subject

The card on your account expires soon

Preheader

Update it now and nothing ever fails.

Card expiring in 30 days. Workbook: "Prevention rather than recovery. Far cheaper than dunning."

Blank today. The engine supplies none of these 5 tokens, so each one renders as an empty string: {card_expiry} {card_last_four} {first_name} {product} {update_card_link}

Subject

That went through, thank you

Preheader

Sorted. Nothing outstanding.

Retry success. Workbook: "Closes the loop. Leaving a dunning sequence unresolved makes customers think it is still failing." Genuinely important, and the easiest one to forget to build.

Blank today. The engine supplies none of these 4 tokens, so each one renders as an empty string: {amount} {first_name} {product} {receipt_link}

Subject

Your session time has moved

Preheader

New time inside. If it does not work, move it free.

T-48h. Only to affected customers. New time, why, and a one-click rebook if the new time does not work.

Blank today. The engine supplies none of these 6 tokens, so each one renders as an empty string: {booking_date} {change_reason} {first_name} {manage_booking_link} {new_time} {old_time}

Subject

Keeping an eye on tomorrow

Preheader

Watching the weather for your session. No action needed yet.

T-24h. Workbook: "Only to customers booked on the affected date. Jeff asked for exactly this: pushed only to the customers actually affected."

Blank today. The engine supplies none of these 3 tokens, so each one renders as an empty string: {booking_date} {booking_time} {risk_summary}

Subject

Today's sessions are cancelled

Preheader

We are closed today. Your booking and your money are safe.

T-3h, closure confirmed. What happened, what happens to their booking and their money, and a one-click rebook.

Blank today. The engine supplies none of these 4 tokens, so each one renders as an empty string: {booking_time} {closure_reason} {first_name} {rebook_link}

Subject

One part of the track is closed today

Preheader

Your session is still on. Here is what is affected.

Workbook: "Honest partial-closure notice rather than silence. Customers forgive the closure, not the surprise."

Blank today. The engine supplies none of these 4 tokens, so each one renders as an empty string: {affected_area} {booking_time} {closure_reason} {manage_booking_link}

Subject

Sorry about yesterday. Here is your priority slot.

Preheader

First pick of the slots before they go public.

T+1 after MCK cancelled. Priority rebooking ahead of general availability, plus a goodwill gesture Jeffrey sets. That gesture is NOT yet defined, so the copy works without naming one.

Blank today. The engine supplies none of these 4 tokens, so each one renders as an empty string: {cancelled_date} {first_name} {priority_link} {priority_window}

Subject

Your priority slot is still open

Preheader

Still held for you. Closes soon.

T+7. Workbook: "affected customers often do not act immediately."

Blank today. The engine supplies none of these 4 tokens, so each one renders as an empty string: {cancelled_date} {first_name} {priority_link} {priority_window}

Subject

Our hours are changing

Preheader

The change affects the times you usually book.

Workbook: "Only to customers whose booking pattern is affected, never to the whole list." That targeting is the entire point of this one and must not be relaxed to a broadcast.

Blank today. The engine supplies none of these 2 tokens, so each one renders as an empty string: {change_from_date} {hours_summary}

Subject

The track record just fell

Preheader

New record, new time to chase.

AUDIENCE RESTRICTED per sheet 12 SUPPRESS-DUP checklist: racers, engaged and champions only. Not the whole list. It is a community moment, and it is meaningless to someone who came once.

Blank today. The engine supplies none of these 5 tokens, so each one renders as an empty string: {class_or_session} {leaderboard_link} {previous_time} {record_holder} {record_time}

Subject

We are back open

Preheader

Track is open again. Slots are live.

Reopening. Goes to everyone affected by the closure plus anyone who tried to book during it. That second group is the easy one to forget and the most likely to convert.

Blank today. The engine supplies none of these 2 tokens, so each one renders as an empty string: {closure_reason} {rebook_link}

Subject

Welcome to Music City Kartplex, Marcus

Preheader

Half a mile of asphalt, 50+ mph karts, an hour from Nashville.

Build LIVE. This is the one path that works end to end today: lead_created is natively emitted by the LDL engine. The workbook calls it the safest first activation. No offer at this stage.

Blank today. The engine supplies none of these 1 tokens, so each one renders as an empty string: {first_name}

Subject

Marcus, here is exactly how your first visit goes

Preheader

Six steps, about ninety minutes, nothing to bring but shoes.

Workbook: step by step, arrive to results. "Removes every unknown that stops a first-timer booking." Build LIVE.

Blank today. The engine supplies none of these 1 tokens, so each one renders as an empty string: {first_name}

Subject

What it actually costs to race at MCK

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Every price, no add-ons, no hidden fees.

Workbook: plain pricing for arrive and drive, the Rental Pass at 20 dollars, and what a party or group costs. No hidden fees. Build LIVE.

Subject

Marcus, this week still has open grid

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Three slots open this weekend. The quiet ones are better.

BRANCHED on clicking the pricing link. Live availability for the coming weekend, with the quietest and busiest times named honestly. Build ENGINE: needs a working condition step (G2/G3) plus live open times.

Blank today. The engine supplies none of these 4 tokens, so each one renders as an empty string: {first_name} {slot_1} {slot_2} {slot_3}

Subject

Why people keep coming back to MCK

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A championship, a leaderboard wall, and a lot of regulars.

BRANCHED on no engagement across P1 to P3. Workbook: track records, a champion spotlight, photos and one short customer story. "Culture, not sales." Build COPY.

Subject

Marcus, your first session on us to try

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10% off your first session. One code, no conditions.

The one and only prospect-stage offer in the whole track. D01: Jeffrey set this at 10 percent off a first visit.

Blank today. The engine supplies none of these 3 tokens, so each one renders as an empty string: {first_name} {offer_code} {offer_expires}

Subject

Should we keep sending you these

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One click either way. We will not be offended.

BRANCHED on zero opens across all prior sends. One click to stay, one click to leave, and anyone who does neither drops to quarterly. Build LIVE: cold_threshold_reached is natively emitted.

Blank today. The engine supplies none of these 1 tokens, so each one renders as an empty string: {stay_url}

Subject

One year, one last invitation

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The best offer we do, and then we will stop asking.

A full year with no booking. Best offer of the whole track, stated as final, then the record moves to the sunset path (T21).

Blank today. The engine supplies none of these 3 tokens, so each one renders as an empty string: {first_name} {offer_code} {offer_expires}